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Delivery Policy

Delivery Policy for The House Boat

Booking and Payment: To confirm a booking with The House Boat, customers are required to make a 50% payment. Bookings can be made through our website, email (, or by calling +880 1896039564. Payments can be completed via bank transfer, credit card, or mobile financial services (bKash, Nagad, Rocket).

Check-In and Check-Out: Check-in time at The House Boat is 8:00 AM, and check-out time is 8:00 PM. Early check-in and late check-out options are subject to availability and may incur additional charges.

Accommodation: Various room types are available at The House Boat, including Pent House, Upper Deck Presidential Suite, Family Cabin, Upper Deck VIP Cabin, Lower Deck VIP Cabin, and Lower Deck Bunker Bed. Room rates include food and facilities as listed in our promotional materials. It is essential to adhere to room capacity limits for safety purposes.

Cancellation and Refund: Cancellations made more than 7 days before the scheduled check-in date will receive a full refund minus service charges. Cancellations within 7 days of check-in will incur a 50% fee, while no refunds are provided for cancellations within 48 hours of check-in or for no-shows. Refunds will be processed via the original payment method, with mobile financial service payments potentially incurring service charges.

Safety and Security: Guests are required to comply with safety regulations, including wearing provided life jackets when necessary. The House Boat is equipped with fire safety measures and first aid kits for guest safety.

Facilities and Services: Special facilities onboard include musical instruments, a 24/7 convenience store and juice bar, free Wi-Fi, and libraries in each room. Unlimited tea and coffee are available, and meals and snacks are provided as per the food package detailed in promotional materials.

Guided Sightseeing Tours: The House Boat offers guided sightseeing tours to local attractions such as Jadu Kata River, Shimul Bagan, Rajai Jharna, and Niladri Lake. However, these tours are subject to weather and other conditions.

Guest Conduct: Guests are expected to conduct themselves respectfully and refrain from behavior that disrupts other guests’ experiences, ensuring a pleasant environment for all.

General Disclaimer: The House Boat is not liable for lost, damaged, or stolen personal belongings. Guests are encouraged to secure their valuables and consider travel insurance for unforeseen events. Damages to The House Boat property caused by guests will be charged to the responsible party.

Modification of Terms: The House Boat reserves the right to modify these terms and conditions without prior notice. Guests are advised to review the terms periodically to stay informed of any changes.

Contact Information: For inquiries or assistance, guests can contact The House Boat via email at or by calling +880 1896039564.

By booking a stay with The House Boat, guests agree to abide by these terms and conditions.